WEBSITE PRIVACY POLICY
Introduction
LOXLEY ACADEMY (“we”, “our”, “us”) is committed to protecting the privacy of all parents, learners, and visitors who use our website: https://loxleyonline.co.za. This Website Privacy Policy explains how we collect, use, store, and protect your personal information when you browse our website or submit information through our online forms.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect Through the Website
When forms are completed on our website, we may collect:
- Parent full name
- Email address
- Phone number / WhatsApp number
- Child’s name and grade
- Curriculum preference
- Enrolment form details
- Free Maths Class booking details
- Messages submitted via contact forms
2. Information collected automatically
Our website automatically collects:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on each page
- Clicks on buttons (e.g., WhatsApp, Enrol Now)
- Cookies and tracking data
3. Third-party tracking tools
We use:
- Google Analytics 4
- Google Ads
- Meta Pixel
- WhatsApp click tracking
These tools help us understand website behaviour and improve user experience.
How We Use Website Information
- Respond to enquiries
- Process enrolment requests
- Book Free Maths Classes
- Improve website performance
- Analyse traffic and user behaviour
- Run remarketing and advertising campaigns
- Enhance user experience
- Provide relevant school information
We do not sell your information.
Cookies and Tracking Technologies
Our website uses cookies to:
- Improve loading speed
- Remember user preferences
- Analyse website traffic
- Support Google and Meta advertising
You can disable cookies in your browser settings.
Data Security
We protect your information through:
- HTTPS encryption
- Secure servers
- Access control
- Regular security updates
Only authorised staff may access personal information.
Third-Party Sharing
We may share website-collected information with:
- Google (Analytics, Ads)
- Meta (Facebook/Instagram Pixel)
- WhatsApp Business API
- IT service providers
All third parties must comply with POPIA.
We do not share information with unauthorised parties.
Your Rights
You may request:
- Access to your information
- Correction of inaccurate information
- Deletion of information (where legally allowed)
- Withdrawal of consent
Contact details are provided below.
Contact Information
For privacy‑related enquiries:
LOXLEY ACADEMY
Email: info@loxleyonline.co.za
Website: https://loxleyonline.co.za