POPIA COMPLIANCE POLICY
Purpose of This Policy
This POPIA Policy outlines how LOXLEY ACADEMY collects, processes, stores, and protects personal information in compliance with the Protection of Personal Information Act (POPIA).
What Personal Information We Process
We collect and process information necessary for educational and administrative purposes, including:
- Parent and learner names
- Contact details
- Grade and curriculum information
- Enrolment details
- Academic information
- Communication records
- Website usage data
Lawful Basis for Processing
We process personal information based on:
- Parental consent
- Legitimate educational interests
- Legal obligations
- Contractual requirements
We do not process information without a valid legal basis.
How We Use Personal Information
We use personal information to:
- Provide educational services
- Process enrolments
- Communicate with parents
- Manage academic records
- Provide support and updates
- Improve school operations
- Comply with legal requirements
Children’s Information
We collect children’s information only with parental consent and only for educational purposes.
We do not:
- Market directly to children
- Share children’s data with advertisers
- Collect unnecessary information
Parents may request access or deletion of their child’s information at any time.
Data Storage and Security
We protect personal information through:
- Secure servers
- Password-protected systems
- Access control
- Encryption
- Regular security audits
Information is retained only as long as necessary for educational or legal purposes.
Sharing of Personal Information
We may share information with:
- Teachers and academic staff
- IT service providers
- Payment processors (if applicable)
- Google and Meta (analytics and advertising)
- Regulatory bodies (if required by law)
All third parties must comply with POPIA.
We never sell personal information.
Your POPIA Rights
Under POPIA, you have the right to:
- Access your personal information
- Request correction or deletion
- Withdraw consent
- Object to processing
- Lodge a complaint with the Information Regulator
How to Exercise Your Rights
You may contact us at:
Email: info@loxleyonline.co.za
WhatsApp: 067 882 7437 (school support number)
Website: https://loxleyonline.co.za
Information Regulator Contact
If you believe your rights have been violated, you may contact:
The Information Regulator (South Africa)
Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg